ServiceNow ITOM and AIOps Administrator – Abu Dhabi, UAE
Job title: ServiceNow ITOM and AIOps Administrator – Abu Dhabi, UAE
Company: Dicetek
Job description: ServiceNow ITOM and AIOps Administrator – Abu Dhabi, UAERole Summary
We are seeking a skilled ServiceNow ITOM and AIOps Administrator to manage and optimize the ServiceNow platform’s IT Operations Management (ITOM) and Artificial Intelligence for IT Operations (AIOps) modules. The role involves proactive monitoring, event correlation, automation, and service reliability improvements across hybrid IT environments, ensuring efficient IT operations.Job Details
Location country: United Arab Emirates
Location city: Abu Dhabi
Industry: Information Technology (IT)
Function: Systems Administration
Salary: 18000-24000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-timeWhat You’ll Do
Configure and maintain ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration.
Maintain an accurate and updated CMDB and develop service maps for critical applications.
Integrate monitoring tools and automate workflows using Orchestration and Flow Designer.
Implement event correlation, root cause analysis, and predictive insights for proactive IT operations.
Leverage log analytics, health monitoring, and service reliability management.
Monitor platform performance, apply patches/upgrades, and troubleshoot ITOM and AIOps modules.
Collaborate with IT teams to align platform capabilities with business needs.
Develop integrations with AWS, Azure, and other third-party platforms using REST APIs and scripting.Ideal Profile
Bachelor’s degree in computer science, IT, or related field.
3+ years of experience with ServiceNow ITOM modules and CMDB.
Hands-on experience with AIOps tools and techniques.
Strong scripting and integration skills using JavaScript and REST APIs.
Preferred certifications in ServiceNow ITOM or AIOps.
Experience with hybrid cloud environments, observability tools, and ITIL/DevOps practices.Why Join Us
Be part of a leading technology-driven organization enhancing IT operations with automation and AI.
Opportunity to work with cutting-edge ServiceNow ITOM and AIOps modules.
Competitive salary and career growth prospects in enterprise IT.
Collaborative work culture with exposure to hybrid cloud platforms.About the Company
We are a UAE-based technology services provider delivering advanced IT solutions to enterprises across multiple sectors. With expertise in cloud, automation, and enterprise IT platforms, we help organizations modernize IT operations, improve service reliability, and achieve digital transformation.Job Title ServiceNow ITOM and AIOps Administrator – Abu Dhabi, UAE
Job Description ServiceNow ITOM and AIOps Administrator – Abu Dhabi, UAERole Summary
We are seeking a skilled ServiceNow ITOM and AIOps Administrator to manage and optimize the ServiceNow platform’s IT Operations Management (ITOM) and Artificial Intelligence for IT Operations (AIOps) modules. The role involves proactive monitoring, event correlation, automation, and service reliability improvements across hybrid IT environments, ensuring efficient IT operations.Job Details
Location country: United Arab Emirates
Location city: Abu Dhabi
Industry: Information Technology (IT)
Function: Systems Administration
Salary: 18000-24000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-timeWhat You’ll Do
Configure and maintain ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration.
Maintain an accurate and updated CMDB and develop service maps for critical applications.
Integrate monitoring tools and automate workflows using Orchestration and Flow Designer.
Implement event correlation, root cause analysis, and predictive insights for proactive IT operations.
Leverage log analytics, health monitoring, and service reliability management.
Monitor platform performance, apply patches/upgrades, and troubleshoot ITOM and AIOps modules.
Collaborate with IT teams to align platform capabilities with business needs.
Develop integrations with AWS, Azure, and other third-party platforms using REST APIs and scripting.Ideal Profile
Bachelor’s degree in computer science, IT, or related field.
3+ years of experience with ServiceNow ITOM modules and CMDB.
Hands-on experience with AIOps tools and techniques.
Strong scripting and integration skills using JavaScript and REST APIs.
Preferred certifications in ServiceNow ITOM or AIOps.
Experience with hybrid cloud environments, observability tools, and ITIL/DevOps practices.Why Join Us
Be part of a leading technology-driven organization enhancing IT operations with automation and AI.
Opportunity to work with cutting-edge ServiceNow ITOM and AIOps modules.
Competitive salary and career growth prospects in enterprise IT.
Collaborative work culture with exposure to hybrid cloud platforms.About the Company
We are a UAE-based technology services provider delivering advanced IT solutions to enterprises across multiple sectors. With expertise in cloud, automation, and enterprise IT platforms, we help organizations modernize IT operations, improve service reliability, and achieve digital transformation.
Post DetailsJob Start Date
Salary from 18000.00
Salary to 24000.00
Number of Vacancies 1
Location –Location City Abu DhabiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 18000 – 24000 per month
Location: Abu Dhabi
Job date: Mon, 18 Aug 2025 22:57:17 GMT
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