Area Manager – Affluent Priority Banking (Abu Dhabi)

Job title: Area Manager – Affluent Priority Banking (Abu Dhabi)

Company: Emirates NBD

Job description: Job Description:

In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation’s success. We are looking to find the best UAEN talent to join our ENBD family.

Job Purpose

The incumbent will be responsible for handling a geographical area including clusters. The duties will include managing overall profitability of the area including meeting budgeted business volumes and P&L targets.

Main Responsibilities

• Responsible for area wide revenue and P&L targets, and other key KPIs,- Proactive calling, cross sell ratio.
• Monitor level of activity of RMs within each area through review.

– Financial dashboard deposit, investments.

– Non-financial (NTB, cross sell, proactive calling)

• Design and execute sales and marketing plan specific to each micro market in order to achieve revenue target.
• Work with other departments to leverage opportunities within other segments, ie. Private Banking, SME, RM Retail, Corporate Banking, Brokerage.
• Ensure first 100 customers within each area are personally known and have been visited within the past 12 months at least one by AM.
• To be fully aware of all policies relating to operational risk, sales processes, credit policy etc and comply with the same.
• Comply with the above policies on an ongoing basis and report any suspicious transaction immediately to the supervising manager(s).
• To safeguard the reputation of Emirates NBD by employing best practices and acting in a professional manner at all times.
• To have full awareness of all policies and procedures issued in relation to credit lending, money laundering prevention and KYC.
• Take an active part in development of the team of RMs and Unit Managers within the assigned area.

– On the job coaching and feedback sessions for RMs and Unit Managers.

– Structured workshop for new recruits on

– Basic Priority Banking offering

– Sales pitch and closing deals (role modeling)

• Regular performance dialogue with Unit Managers on their unit’s performance.

– Underperforming RMs on their performance

• Recruitment of CSRs and RMs into the team and take active part in promotion of CSRs and RMs through their career program plan.
• Capacity Planning – proactively review the capacity plan within the area and make recommendations on the number of RMs / CSRs required within each area.
• Communicating the key strategic messages of the bank/business and reinforcing the message at regular intervals.
• Competent to use discretionary powers, on a case-to-case basis, for approvals and waivers.
• Adopt an open and effective communication style and to be a strong team leader for the benefit of the overall team/unit.
• Provide support on key initiatives and projects related to overall PRB banking strategy.
• Provide the ‘Product Development’ team with customer’s feedback/ suggestions thereby contributing to a competitive product offering.
• Continuously strive for self-development and improvement by identifying training/coaching needs and communicating them in a timely manner to the Head – Priority banking, as appropriate.
• To keep abreast of market trends, customer preferences and new products, as well as to regularly monitor activity by key competitors

Expected salary:

Location: Abu Dhabi

Job date: Thu, 28 Dec 2023 05:41:37 GMT

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