Food and Beverage Service Expert – Ajman

Job title: Food and Beverage Service Expert – Ajman

Company:

Job description: DescriptionJob Summary:
The Guest Service Expert is dedicated to creating memorable dining experiences for guests. This role involves taking initiative to provide exceptional service, ensuring that every aspect of the guest’s meal-from setting tables to interacting with the kitchen-is seamless and enjoyable.Responsibilities:

• Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression.
• Take and process orders accurately, providing detailed information about menu items and daily specials.
• Serve food and beverages promptly and efficiently, ensuring that all presentations meet quality standards.
• Coordinate with kitchen staff to ensure timely preparation and delivery of orders.
• Set and reset tables, ensuring a clean and inviting dining environment.
• Maintain cleanliness and organization of work areas, including dining rooms and service stations.
• Handle guest inquiries, complaints, and feedback with professionalism and courtesy, striving for resolution.
• Assist in training and mentoring new staff on service standards and operational procedures.
• Participate in regular team meetings to discuss menu changes, service techniques, and guest feedback.
• Perform other reasonable duties as assigned to enhance the overall guest experience.

Requirements:

• High school diploma or G.E.D. equivalent; previous experience in a restaurant or hospitality setting is preferred.
• Strong communication and interpersonal skills, with the ability to engage effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Physical stamina to stand, walk, and move throughout the dining area for extended periods.
• Capability to lift, carry, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance.
• Basic math skills for handling cash transactions and processing payments accurately.
• Knowledge of food safety and sanitation standards, with a commitment to maintaining high cleanliness standards.
• Flexibility to work varying shifts, including evenings, weekends, and holidays as needed.
• Positive attitude and a willingness to contribute to a collaborative team environment.
• Certification in food safety or responsible beverage service is a plus.

Expected salary:

Location: Ajman

Job date: Sun, 13 Oct 2024 03:20:56 GMT

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