Job title: Team Leader – Inbound

Company: Sundus Recruitment Services

Job description: JPC – 4743 – Team Leader – Inbound
Location: Abu Dhabi
Qualification: Bachelors Degree
Total Experience: 3-6 years
Position Type: Contractual
Language Proficiency: BilingualJob Responsibilities:
Manage and lead a team of Call Center Agents in driving performance based on
the KPIs set and ensuring efficiency and effectiveness.
Work closely and coordinate with the Call Center Operations team on matter
relating directly to the efficiency and daily operations management
Ensure regular update of performance with subordinates, peers and line
manager(s).
Ensure Team work at all levels.
As a daily routine allocate work and supervise the Call Centre Agent’s activities
for timely results for both the customers and other relative
departments/branches. Informally coach and guide staff for better performance

Expected salary: 9000 – 10000 per month

Location: Abu Dhabi

Job date: Fri, 02 May 2025 04:22:34 GMT

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