Front Office Associate – Accor Hotels – Dubai, UAE
Job title: Front Office Associate – Accor Hotels – Dubai, UAE
Company: Accor
Job description: Front Office Associate – Accor Hotels – Dubai, UAEPosition Overview
Accor Hotels in Dubai is seeking a dynamic and service-oriented Front Office Associate to deliver a seamless guest experience from arrival to departure. This role focuses on providing exceptional customer service, maintaining brand standards, and supporting efficient front office operations to ensure guest satisfaction and loyalty.Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Guest Services
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full TimeCore Duties
Welcome guests warmly, ensuring a smooth check-in and checkout process.
Manage guest inquiries, reservations, and special requests with professionalism and efficiency.
Provide detailed information about hotel facilities, services, and local attractions.
Record and fulfill guest preferences to personalize their stay.
Resolve guest concerns promptly to maintain satisfaction and loyalty.
Maintain accurate guest records and process payments securely.
Operate Opera Cloud PMS efficiently to handle reservations and room assignments.
Coordinate with housekeeping and other departments for room readiness.
Manage cash, credit card transactions, and billing accurately.
Assist in night audit procedures when required.
Promote Accor loyalty programs and encourage guest enrollments.Candidate Requirements
Diploma or degree in Hospitality, Tourism, or related field.
1-2 years of front office or customer service experience, preferably in hotels.
Fluency in English and Bahasa Indonesia; additional languages are a plus.
Strong interpersonal and communication skills.
Proficiency in Opera Cloud PMS or similar hotel management systems.
Ability to multitask in a fast-paced environment.
Flexibility to work varied shifts, weekends, and holidays.Why Join Us
Be part of Accor’s network of over 45 brands, 5,500 hotels, and 10,000 restaurants worldwide.
Access career development opportunities, training programs, and international mobility.
Enjoy exclusive employee benefits, recognition programs, and a supportive team environment.About the Company
Accor is a global hospitality leader recognized for its commitment to service excellence, diversity, and sustainable tourism. With a presence in over 110 countries, Accor Hotels in Dubai blends world-class amenities with warm, personalized service, creating memorable guest experiences in one of the world’s most dynamic destinations.Job Title Front Office Associate – Accor Hotels – Dubai, UAE
Job Description Front Office Associate – Accor Hotels – Dubai, UAEPosition Overview
Accor Hotels in Dubai is seeking a dynamic and service-oriented Front Office Associate to deliver a seamless guest experience from arrival to departure. This role focuses on providing exceptional customer service, maintaining brand standards, and supporting efficient front office operations to ensure guest satisfaction and loyalty.Job Details
Location: UAE
Location City: Dubai
Industry: Hospitality / Travel
Function: Front Desk / Guest Services
Salary: 3500-5000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full TimeCore Duties
Welcome guests warmly, ensuring a smooth check-in and checkout process.
Manage guest inquiries, reservations, and special requests with professionalism and efficiency.
Provide detailed information about hotel facilities, services, and local attractions.
Record and fulfill guest preferences to personalize their stay.
Resolve guest concerns promptly to maintain satisfaction and loyalty.
Maintain accurate guest records and process payments securely.
Operate Opera Cloud PMS efficiently to handle reservations and room assignments.
Coordinate with housekeeping and other departments for room readiness.
Manage cash, credit card transactions, and billing accurately.
Assist in night audit procedures when required.
Promote Accor loyalty programs and encourage guest enrollments.Candidate Requirements
Diploma or degree in Hospitality, Tourism, or related field.
1-2 years of front office or customer service experience, preferably in hotels.
Fluency in English and Bahasa Indonesia; additional languages are a plus.
Strong interpersonal and communication skills.
Proficiency in Opera Cloud PMS or similar hotel management systems.
Ability to multitask in a fast-paced environment.
Flexibility to work varied shifts, weekends, and holidays.Why Join Us
Be part of Accor’s network of over 45 brands, 5,500 hotels, and 10,000 restaurants worldwide.
Access career development opportunities, training programs, and international mobility.
Enjoy exclusive employee benefits, recognition programs, and a supportive team environment.About the Company
Accor is a global hospitality leader recognized for its commitment to service excellence, diversity, and sustainable tourism. With a presence in over 110 countries, Accor Hotels in Dubai blends world-class amenities with warm, personalized service, creating memorable guest experiences in one of the world’s most dynamic destinations.
Post DetailsJob Start Date
Salary from 3500.00
Salary to 5000.00
Number of Vacancies 1
Location –Location City DubaiDesired Candidate’s Profile
Gender No Preference
Nationality
Candidate Current Location
Expected salary: 3500 – 5000 per month
Location: Dubai
Job date: Tue, 12 Aug 2025 22:31:28 GMT
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